Privacy Policy
Last updated: January 2024
At Sahm, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
- Account Information: When you create an account, we collect your name, email address, company name, and contact information.
- Payment Information: We collect payment card details and billing information to process transactions. Card data is tokenized and stored securely by our PCI-compliant payment processors.
- Transaction Data: We collect information about transactions processed through our platform, including amounts, currencies, timestamps, and payment methods.
- Usage Data: We automatically collect information about how you interact with our services, including IP addresses, browser type, pages visited, and feature usage.
- Communications: We retain records of your communications with our support team and any feedback you provide.
How We Use Your Information
- Provide Services: To process payments, payouts, and other financial services you request.
- Improve Our Platform: To analyze usage patterns and improve our products and services.
- Security & Fraud Prevention: To detect, prevent, and respond to fraud, unauthorized access, and other illegal activities.
- Compliance: To meet our legal and regulatory obligations, including KYC/AML requirements.
- Communications: To send you service updates, security alerts, and marketing communications (with your consent).
Information Sharing
- Service Providers: We share data with trusted third parties who help us operate our platform, including payment processors, cloud providers, and analytics services.
- Financial Partners: We share transaction data with banks and payment networks as necessary to process your transactions.
- Legal Requirements: We may disclose information when required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- We never sell your personal information to third parties for marketing purposes.
Data Security
- We implement industry-leading security measures to protect your data, including:
- Encryption of data at rest (AES-256) and in transit (TLS 1.3)
- PCI DSS Level 1 compliance for payment card data
- SOC 2 Type II certified security controls
- Regular security audits and penetration testing
- Multi-factor authentication and role-based access controls
Data Retention
- We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
- Transaction records are retained for 7 years to meet regulatory requirements.
- You may request deletion of your account and associated data at any time, subject to legal retention requirements.
Your Rights
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal requirements.
- Portability: Request a machine-readable copy of your data.
- Objection: Object to processing of your data for certain purposes.
- To exercise these rights, contact us at privacy@sahmtech.com.
International Transfers
- We operate globally and may transfer your data to countries outside your country of residence.
- We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.
- For EU residents, we comply with GDPR requirements for international data transfers.
Contact Us
- If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@sahmtech.com
- Address: Sahm Inc., 123 Financial District, San Francisco, CA 94111, United States
Questions About Your Privacy?
Our team is here to help with any privacy-related questions or requests.
Contact Us