Privacy Policy

Last updated: January 2024

At Sahm, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

  • Account Information: When you create an account, we collect your name, email address, company name, and contact information.
  • Payment Information: We collect payment card details and billing information to process transactions. Card data is tokenized and stored securely by our PCI-compliant payment processors.
  • Transaction Data: We collect information about transactions processed through our platform, including amounts, currencies, timestamps, and payment methods.
  • Usage Data: We automatically collect information about how you interact with our services, including IP addresses, browser type, pages visited, and feature usage.
  • Communications: We retain records of your communications with our support team and any feedback you provide.

How We Use Your Information

  • Provide Services: To process payments, payouts, and other financial services you request.
  • Improve Our Platform: To analyze usage patterns and improve our products and services.
  • Security & Fraud Prevention: To detect, prevent, and respond to fraud, unauthorized access, and other illegal activities.
  • Compliance: To meet our legal and regulatory obligations, including KYC/AML requirements.
  • Communications: To send you service updates, security alerts, and marketing communications (with your consent).

Information Sharing

  • Service Providers: We share data with trusted third parties who help us operate our platform, including payment processors, cloud providers, and analytics services.
  • Financial Partners: We share transaction data with banks and payment networks as necessary to process your transactions.
  • Legal Requirements: We may disclose information when required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • We never sell your personal information to third parties for marketing purposes.

Data Security

  • We implement industry-leading security measures to protect your data, including:
  • Encryption of data at rest (AES-256) and in transit (TLS 1.3)
  • PCI DSS Level 1 compliance for payment card data
  • SOC 2 Type II certified security controls
  • Regular security audits and penetration testing
  • Multi-factor authentication and role-based access controls

Data Retention

  • We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
  • Transaction records are retained for 7 years to meet regulatory requirements.
  • You may request deletion of your account and associated data at any time, subject to legal retention requirements.

Your Rights

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal requirements.
  • Portability: Request a machine-readable copy of your data.
  • Objection: Object to processing of your data for certain purposes.
  • To exercise these rights, contact us at privacy@sahmtech.com.

International Transfers

  • We operate globally and may transfer your data to countries outside your country of residence.
  • We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.
  • For EU residents, we comply with GDPR requirements for international data transfers.

Contact Us

  • If you have questions about this Privacy Policy or our data practices, please contact us:
  • Email: privacy@sahmtech.com
  • Address: Sahm Inc., 123 Financial District, San Francisco, CA 94111, United States

Questions About Your Privacy?

Our team is here to help with any privacy-related questions or requests.

Contact Us